Terms of Use

Effective Date: September 8, 2025

Last Updated: October 4, 2025

Welcome to Qol, operated by Qol Inc, a Delaware corporation (“Qol,” “we,” “our,” or “us”).

These Terms of Service (“Terms”) govern your access to and use of Qol’s website, applications, and related services (collectively, the “Service”).

By using Qol, you agree to these Terms. Please read them carefully.

Who we are

Qol helps users improve their pronunciation, speaking, and real-world conversation skills through AI-powered tutoring. Our products and services are designed to create a natural, voice-first learning experience.
If you have questions, contact us at hi@useqol.com.

Using Qol

You must be at least 13 years old to use Qol. By using the Service, you confirm that you can form a binding contract with Qol and that you comply with these Terms and all applicable laws.
You agree not to misuse the Service, including but not limited to:

  • Attempting to access Qol systems or data without authorization,
  • Using Qol to transmit harmful, abusive, or illegal content,
  • Reverse engineering or scraping Qol’s code, models, or infrastructure, or
  • Violating the intellectual property or privacy rights of others.
  • We reserve the right to suspend or terminate access for behavior that violates these Terms.

    Accounts and Security

    To use certain features, you may need to create an account. You agree to:

  • Provide accurate and up-to-date information,
  • Keep your login credentials secure, and
  • Notify us immediately if you suspect unauthorized access.
  • You are responsible for all activity on your account.

    Subscriptions and Payments

    If you purchase a subscription, you authorize Qol to charge your payment method via Stripe.
    Subscriptions automatically renew unless canceled before the renewal date.
    You can manage or cancel your subscription in your account settings.
    Refunds are handled in accordance with our refund policy or applicable law.

    AI Interaction and Data

    When you use the tutor or pronunciation features, your voice input and related data may be processed by Qol’s AI systems.
    By using these features, you consent to this processing as described in our Privacy Policy.
    We use OpenAI and Supabase to deliver these services.
    You retain ownership of your content; however, you grant Qol a limited license to process your inputs for the purpose of providing and improving the Service.
    See our Privacy Policy for more information on data collection and use.

    Intellectual Property

    All rights, title, and interest in and to Qol, including our software, designs, logos, and models, are owned by Qol Inc or our licensors.
    You may not use our name, marks, or content without prior written consent.

    Service Changes and Availability

    We may update, enhance, or discontinue parts of the Service at any time. We do not guarantee uninterrupted or error-free operation, though we strive for high reliability and quality.

    Disclaimers

    Qol is provided “as is” and “as available.” We make no warranties, express or implied, about the reliability, accuracy, or availability of the Service. To the extent permitted by law, Qol disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

    Limitation of Liability

    To the fullest extent permitted by law, Qol and its affiliates will not be liable for any indirect, incidental, or consequential damages, including loss of data, profits, or goodwill, arising from your use of the Service.
    In no event shall Qol’s total liability exceed the amount you paid for the Service in the 12 months preceding the claim.

    Governing Law and Disputes

    These Terms are governed by the laws of the State of Delaware, without regard to its conflict of law principles.
    Any dispute shall be resolved exclusively in the state or federal courts located in Delaware.

    Changes to These Terms

    We may revise these Terms from time to time. The updated version will be posted on our website with a new effective date. Your continued use of Qol after changes take effect constitutes acceptance of the new Terms.

    11. Contact Us

    For questions or legal notices, contact us at:
    Qol Inc
    Email: hi@useqol.com
    Address: 580 California Street, San Francisco, CA, 94104.